Help centre

Frequently asked questions

Answers about access, payments, languages, and using Pilates Pro.

How do I access purchased sessions?

After purchase, sessions appear in My library. Sign in, open Library, and continue watching from any device.

Which payment methods are supported?

Payments are processed securely through our payment provider when checkout is enabled. You will see available methods at purchase time.

Which languages are available?

The site supports French, English, Ukrainian, and Russian. Individual sessions may be in the language shown on the product page.

How do I get in touch?

Use the Contact page — we will reply by email.

Can I install Pilates Pro as an app?

Yes. Visit the Install app page for iOS, Android, and desktop instructions, including one-tap install when your browser supports it.

Still need help?

Reach us from the contact page.